Website.
Podcast.
We started with a complaint. There is overlap here with the angry patient and you would need to read the roleplay carefully to see what your tasks were. The scenario is you as the SpR. A woman had a normal delivery with an episiotomy, which you repaired. She saw the GP 2 weeks later as she had a foul discarge. The GP revmoved a swab and referred her back to the clinic where you were asked to see her. We concentrated on the processes of adverse incident investigation / complaint procedures rather that dealing with an angry patient or spending too much time on how she was, though you would probably have to do that in an OSCE with questions about possible ascending infection and appropriate investigation, reassurance about fertility / ectopic risk etc.
We then went on to discuss what options remain if the local processes do not satisfy the woman.
We also had a preliminary discussion about diathermy, which is due to make a return as a viva.
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